Returns and Refund Policy 90 day full refund-- regardless of cause. At FrogCollecting.com and GetOdd, we love what we do, and want no less than your ultimate satisfaction and enjoyment of whatever you order from us. We
strive to bring you the very best products to bring a smile and a laugh, to reduce stress and create a jovial atmosphere. There are, regretfully, times when even the best products and intentions don't live up to expectations or for one reason or another are not "correct". Because of this, we offer a very good return policy on our goods. Return your order within 90 days for a full refund if you are not happy-- for any reason-- or no reason at all! We will refund your original
purchase price and "standard" shipping/handling charges that were billed to you on the original shipment. Sorry, but even though we REALLY want you to be happy doing business with us, if you made us run after the FedEx guy with your overnight package (or race to the docks for the foreign shipment) the "premium" charges for overnight or overseas shipping will not be refunded. Regardless, this is at least $6.50 better per order than most other businesses. Questions? Visit our frequently asked questions page at: http://www.getodd.com/policy/faq.html Please be aware that some of the items placed for sale on this site are sold by others (Amazon Books, for example). Our policies do not extend to items purchased from other organizations (their policies apply), even though you arrived at their site via ours. It is our policy to make sure that the company you are purchasing an item from is made clearly known to you
and we do not place items for sale on this site that in any way attempt to hide the identity of the entity you are purchasing from. ORDER PROCESSING Orders are usually shipped within 48 hours of our receiving your order. We will send a confirming email when we receive your order and indicate the shipping date for your order. In the
event there is a backorder on an item you ordered, we will notify you immediately via email of the anticipated shipping date for your order and give you the option of canceling your order at that time. Visit our Shipping Rates page.From time to time we all take a break for a few days and go fishing. When we do this, there will be notification on the site. Contacting FrogCollecting.com or Get Odd If you have any questions about our
policy statement, the practices of this site, or your dealings with this website or the Get Odd company, you can contact: |